Via custom fields you can request additional information when purchase is made.
This is the perfect solution if, for example, you:
Organise an event and sell tickets per time slot / day;
Sell clothing in various sizes;
Sell different colours of a product;
Connect with customers online.
❗️It is best to ask for as little information as possible on your checkout.
Every additional question that leads must answer is a reason to opt-out.
Therefore it is possible to only add two custom fields.
Custom fields are part of Plug&Pay Premium or Ultimate. Do you use Lite? Upgrade to Premium or Ultimate to use this feature.
Create custom fields
You can create two custom fields for each product. Navigate to Products > Specific product > Custom fields > Add custom field to get started.
You can Start with template or Design your own field.
There are five standard templates available:
Instagram name;
Colour;
Size;
Date;
Personal message.
After selecting a template (or when designing your own field), the next screen shows all configuration options:
Field type: What additional information do you want to collect?
Add a text- or paragraph field, dropdown menu, checkbox, radio button, or numeric- or email field.Field name: A field name that is easy for you to recognise. It is displayed on invoices.
Public field name: The field name visible on your checkout.
Options: There are 7 or 10 total options available, depending on the field type.
Stock: Whether to keep track of stock, and show the available stock on your checkout.
Max. number of characters: The maximum number of characters that may be entered.
Mandatory field: Whether the field is mandatory for the customer.
Once all fields are designed to your liking, click Create and the custom field is added to your product.
❗️ Custom fields are not displayed when the product is added to a checkout as an order bump.
Disable custom fields
Custom fields are automatically added to your checkout. You can disable custom fields by navigating to Pages > Checkouts > Specific checkout > Content > Fields:
