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Managing Notification Settings

Notification preferences, notification email address, and desktop notifications in Plug&Pay

Written by Jelle Graafstal
Updated today

In this guide, you'll learn how to manage your notification settings in Plug&Pay. This includes choosing which notifications you receive, updating your notification email address, and enabling desktop notifications for new orders.


Managing Notification Settings

To update your notification preferences, go to the site overview. Click the three dots next to the site you want to manage and select Manage notifications.

Site overview in Plug&Pay with 'Manage notifications' highlighted in the action menu.

Select which notifications you want to receive and click Save to apply your changes. Available notification options depend on your user role and subscription.

Notification settings in Plug&Pay with toggles for different notification types.

Changing the Notification Email Address

To change the email address used for notifications, go to Your name > My account in the top-right corner.

Account menu in Plug&Pay opened via the username in the top-right corner, with options including 'My Account'.

At the bottom of the page, find the Notifications section and update your email address. Click Save to apply the change.


Enabling Desktop Notifications

You can receive desktop notifications for new orders. This requires permission in both your browser and on your device. To enable this, select Receive desktop notification for new orders in the notification settings and follow the steps below.

Desktop notification in Google Chrome for a new order in Plug&Pay.

ℹ️ Desktop notifications are supported in Chrome, Safari, and Firefox.


Desktop Notifications: Browser Permission

To allow desktop notifications in your browser, click the settings icon in your address bar and enable Notifications.

Site settings in Google Chrome for admin.plugandpay.com with 'Notifications' enabled.

Desktop Notifications: Device Permission

To allow desktop notifications on your device, go to your device's notification settings, select your browser, and enable Notifications.

System notification settings on a Windows device with notifications enabled for Google Chrome.
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