In this article, you'll read how to link an upsell you've already created to a checkout. Haven't made an upsell yet? Head over to the article Creating an upsell first.
ℹ️ Upsells are available from Plug&Pay Premium. Are you on Plug&Pay Lite? Upgrade to Premium or Ultimate to use this feature.
Adding an upsell to your checkout
Navigate to your checkout via Pages > Checkouts and click the 'Upsells' tab.
The flow of your checkout is shown visually here. Click the plus icon to add an upsell to the flow.
Select your upsell page and click Save. Your upsell is now linked to your checkout.
ℹ️ With Plug&Pay Premium you can add up to 2 upsells to your checkout. With Plug&Pay Ultimate you can add up to 5.
Changing the order
Have you added multiple upsells? You can drag them to reorder them. 👇
Skipping remaining upsells
Has the customer not bought one of your upsells? You can have them skip the rest of the upsell flow and go straight to the confirmation page by switching on the option below.
Testing the upsell
To be on the safe side, it's always worth walking through the process yourself before going live with your checkout.
Open the checkout where your upsell has been added and place a test order.
Make sure you mark your order as paid when testing, otherwise the upsell won't be shown.
My upsell isn't showing, why is that?
Have you gone through the upsell flow yourself but your upsell isn't showing up? Run through these points 👇
The upsell needs to be linked to your checkout
The upsell page is published
The product on your checkout needs to have a price of at least £0.01
You've activated SEPA Direct Debit or credit card in Mollie/Stripe
When placing the test order, you marked the payment status as paid
Still stuck? Send the support team a message via the chat at the bottom right of your screen. 💬