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Creating a subscription manually

Manually create a subscription for a customer in Plug&Pay

Written by Bryan Schoenmaker

In this article, you'll learn how to create a manual subscription in Plug&Pay. This is useful when you want to create a subscription for a customer without sending them to the checkout.

ℹ️ Creating a subscription manually requires an integration with Mollie or Stripe.

ℹ️ To create a subscription manually, you need a product that has been set up as a subscription.


Creating a subscription

Navigate to Sales > Subscriptions and click Create subscription.

You'll land on a page where you fill in the customer details and order content.


Manual subscription: Details (1)

Fill in the customer details as completely as possible.

Manual subscription: Details (2)

Here you can set up the order details as you wish.

Company name/VAT ID: Optionally enter a company name and VAT ID here, and choose whether to reverse VAT for the order. Read more about reverse-charging VAT in the article Managing VAT settings.

Reference: Optionally add a reference to the order.

Labels: If desired, choose one or more labels here, or add a new label by typing it and pressing Enter.

Notes: Optionally add important notes to the manual order here.

Manual subscription: Order content

Choose the product. You can only select products here that have been set up as a subscription.

Select the term: per month, quarterly or annually. Optionally adjust the price of the subscription.

Finally, choose the date of the first direct debit. No direct debits are carried out on the 31st of the month. If the subscription should end on a particular day, also choose the end date.

Manual subscription: Emails & processing

Indicate here whether this is a test order. Enable Automatically email an order confirmation with PDF invoice to send the invoice to the customer right away. If you leave this option off, you'll send the invoice manually later.

Manual subscription: Payment details

Set the payment method here. If you want to obtain a mandate from the customer for the subscription, choose Mandate and fill in the name and IBAN.

Finally, click 'Save' to create the subscription.

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