In this guide, you'll learn how to update your login credentials and set up two-factor authentication (2FA) in Plug&Pay.
Updating Login Credentials and 2FA
Go to Your name > My account in the top-right corner to update your login credentials and 2FA settings.
My Account: Credentials
Update your email address, name, and/or password here. You cannot enter an email address that is already in use within Plug&Pay.
ℹ️ To change your password, you'll need your current password. Choose a strong password of at least 8 characters, your Plug&Pay environment contains sensitive information about you and your customers.
Use a password you don't use anywhere else.
Make it easy for you to remember, but hard for others to guess.
Never share your password with anyone.
Consider using a password manager.
My Account: Two-Step Verification
With two-factor authentication (2FA), new devices can only log in using a verification code. You receive this code via SMS, a voice message, or an authenticator app. Enter your phone number and select Activate to set this up.
Frequently Asked Questions (FAQ)
How do I give others access to my account?
How do I give others access to my account?
In Plug&Pay, you can add multiple users to your environment, each with their own access permissions. Read how to set this up in Adding and Managing Users.



