You can customise the content of all emails to suit your own style. That's great, because it means you are in control of your customer experience!

To change your email templates go to Settings > Email templates:

A pop-up opens where you can choose which email template you want to modify:

Already editing a template, but want to modify another one? You can swap to different templates on the right-hand:

Once you have chosen a template, you can modify the text:

While modifying, you can select various shortcodes. The shortcodes ensure that your customer's first name, surname, full name and email address are displayed - or your company name, shop name, etc. This makes the email more personal!